Services Available at Bilyara Hostel

Hostel Services

Alternative Therapy

Appointments can be arranged e.g.:
  • Massage
  • Aromatherapy
  • Chiropractor


Priests and Clergymen visit the facility on a regular basis. If you would like a special visit by a member of your denomination, ask a member of the care staff, who will arrange it for you. We have a non-denominational Chapel within the facility in which services are held for all denominations on a regular basis.


A Dentist visits the facility every twelve months for those residents who wish to be assessed.

Entertaining friends and relatives

The Village has spacious grounds with out door furnishings under our Pergola. A BBQ is available on request. Please inform the Care manager in advance, and during working hours Mon to Friday especially if it is needed for the weekend.

A comfortable private communal room is available to entertain guests privately.

Friends and Relatives are welcome to have a meal with you in the Dining Room at a small cost but please inform the Kitchen Staff in advance.

Friends and family are always welcome to visit anytime and are encouraged to take you out and participate in hostel activities.

Heating and cooling

The facility provides Ducted Air-conditioning through out the building with ceiling fans in all units. Heaters are supplied by the Facility for each unit.


Rooms are cleaned weekly or more often when required.


Each Tuesday a Hairdresser is available to residents (male and female) to wash, cut, set and perm hair. A resident can choose a hairdresser of their choice using the hairdressing facilities available in the Murphy room.


Laundry of personal clothing will be carried out at no additional cost by the facility.

Leave entitlements

All permanent residents may take up to 52 days social leave in a financial year. This provision ensures that the residents place in the hostel is retained until he or she returns to the hostel. Social leave may be taken for any reason and whenever required.


There is a good selection of reading material and books kept at the hostel. Additionally a selection of reading material and books are available from the Cowra Library on a fortnightly basis. Books are delivered to the facility.

Lounge facilities

There are five resident lounge areas available for use, with comfortable chairs. Some lounges have computers, television, DVD and stereo. There is tea/coffee making facilities in the main lounge room.

Meal Service

We pride ourselves on our attractive choice of meals. All meals are freshly prepared in the facilities kitchen daily, where we focus on meeting our residents’ needs. The menu is prepared in consultation with a dietitian, kitchen staff and resident representatives.


Mail is delivered to Bilyara daily. Outgoing mail may be left in the post box, which is located in the hall near the reception desk to be collected. Stamps are also available from reception.


It is the policy of the village to use the Webster Pack system for the administration of a resident's medication.

Medical Officers

Residents may have their own choice of Doctor. The Care Manager can make appointments and travel arrangements. Residents’ assessments and Care Plans are developed for each resident. Input into these is encouraged from residents and their representatives.


Newspapers and magazines are available from Kendal St Newsagency. Orders and payment to this newsagency are the responsibility of the resident/family.

Palliative care

Cowra Retirement Village has a policy in place to accommodate high care residents at Bilyara not requiring nursing interventions for as long as possible.


A pathology service is provided by an independent private company or redidents can visit the Cowra District Hospital.

Personal care

We have trained Care Staff who will assist residents with showering, dressing etc…if this is required.


Canowindra, Optimal and Zest Pharmacies provide a pharmacy service. Accounts for any medication or other Pharmacy items will be sent directly to the resident and are the resident’s responsibility.

Physiotherapy and Podiatry

Physiotherapist visits the facility weekly. An initial assessment and subsequent assessment costs are met by the facility. Specific treatment costs are the responsibility of the resident.

A Podiatrist visits Bilyara on a monthly basis. An appointment can be arranged through the care staff. Payment is made directly to the Podiatrist.

Respite care

Two units at Bilyara have been set-aside for Respite Care. People from the community can stay with us for up to nine weeks in a financial year, before returning to their families or homes.

Residents social club

The facility’s Social Club meets once a month in the main lounge room. All residents of the Village are eligible to join for a minimal fee. Profits from fund raising activities are channeled back to the residents in the form of comforts or activities. This meeting is also a forum for residents to raise any issue of concern.


The Village is a SMOKE FREE area. Residents wishing to smoke may do so in an allocated outside area only. There is NO SMOKING in any internal areas of the facility, including residents units.


Bilyara has a small shop, which is located within the facility. The shop is available Monday to Friday 8am to 4pm.


There is a telephone connection in all units to which you can transfer your own number upon arrival at Bilyara. Telephone accounts are the responsibility of the resident.

Visiting hours

Residents' visitors are welcome and hours are unrestricted to all residents.

Your unit

Each unit consists of a single bed-sitting room, ensuite (shower, toilet and wash basin) built-in wardrobes, refrigerator & TV aerial are provided. If you do wish to bring in any furniture or electrical items, you need to notify Management, as these items need to be assessed by the Work Health and Safety committee before they can be brought into the facility.